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Conversion Psychology
In order to convert we must persuade real people to take action.
The science of behaviour online is still a relatively new field yet its roots lie in the fundamentals of consumer psychology.
When a customer makes a decision to do something online, the process they use may be relatively quick or take time, fundamentally though it is a cognitive process rather than a single event.
There are three critical questions that should be addressed for every page a website visitor sees:
Bryan Eisenberg Conversion Expert & Author
- What action needs to be taken?
- Who needs to take that action?
- How do we persuade that person to take the action we desire?
The series of small actions lead up to the end goals such as a sale or also completing a form, requesting a call or submitting an email address.
We use this framework and our experience of improving conversion rates for hundreds of businesses to get the results your business needs.